A LITTLE BIT ABOUT US

The bunkhouse is owned and run by Emma and Peter Harrison.
Emma and Peter are both holders of the Mountain Leader award, and also offer guided walks in the Black Mountains as well as the Central and Western Beacons.

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Terms & Conditions

The Star Bunkhouse
Brecon Road (A40)
Bwlch
Powys
LD3 7RQ

Email: info@starbunkhouse.com

We're in the latest version of the Independent Hostel Guide

Essential information

Please take the time to read this information so that you can prepare for your stay with us. It contains details of facilities available, our cancellation policy, and possible restrictions you may encounter at our bunkhouse. If you have any further questions, please do not hesitate to contact us.

 1. Your booking. You, as the person making the booking, will be responsible for the safeguarding and behaviour of all members of your      party. You, as the person in charge of your party, must be at least 18 years old at the time of booking.

 2. Arrival & departure. Bookings commence from 4pm on arrival day, with the bunkhouse vacated by 10am on departure day.

  • We often have new guests arriving at 4pm, so it is not usually possible to accommodate late checkouts or early check-ins, although we are happy to store luggage if required.
  • We are unable to accommodate requests to return for showers after check-out.
  • Before departure, please ensure that the bunkhouse is generally tidy, with all used dishes washed-up, dried & put away. Please remove the sheet, pillow case & duvet cover from all used beds.

 3. Basic supplies. We provide toilet rolls, hand soap, paper towels, washing-up liquid, J-cloth, sponge, scourer, tea towels & multi-surface      cleaner.

 4. Heating & fuel. Central heating is provided. There is a good supply of hot water for showers & sinks. We sell charcoal & seasoned      hardwood logs for optional use of our chiminea as a BBQ or outdoor fireplace & for our indoor wood-burning stove, but please feel free to      bring your own.

 5. Bedding & towels. 

  • Bedding is included in the price. Single bunks: 1 pillow & 1 duvet. Double bunks: 2 pillows & 1 duvet. Pillow cases, sheets & duvet covers are provided. All pillows & mattresses have protectors.
  • You will need to bring your own hair dryers & towels, or use our towel hire service if more convenient (£1 per towel).

 6. Families & children. We are able to provide 3 travel cots & 1 high chair. However, no bedding, linen or towels are provided for cots, so      you will need to provide your own.

 7. Telecommunications. Mobile phone coverage in our village, and within the bunkhouse, may be limited. Free Wi-Fi is offered in the      bunkhouse, subject to technical availability. 

 8. No smoking. We operate a strict no smoking policy throughout the premises, by all our entrances and storage areas for Calor gas, heating      oil and bins/recycling. Smoking is only permitted in the car park and BBQ area. Please use the ashtrays provided.

 9. Noise & disturbance. Our bunkhouse is unsuitable as a party house, and as such we are unable to accept bookings for Stag/Hen &      18th/21st birthday parties. We ask that all guests are considerate to other guests, as well as to our neighbours. Please remember to      minimise noise, especially between 11pm—8am.

10. Parking. We have a small off-road car park. All vehicles are parked at your own risk. To avoid congestion, please limit the number of       large vehicles, park neatly & car share where possible. We are unable to accommodate members of your party who wish to use our car       park to sleep overnight in their own camper vans. It is not possible to use the private road that leads to our car park as overflow parking.       Please ask for advice on nearest public parking if we run out of space.

11. Bicycles. Secure bike storage is available in one of our garages. Cycle racks, bike pump & outside hose provided.

12. Outside hose & boot scraper. Please take care with muddy boots, clothing & other equipment. If possible, please wash items outside       before placing in our drying room. Our small, but efficient, drying room includes a dehumidifier & washing machine (£1 per wash,       detergent provided).

13. Fireworks. Fireworks & Chinese lanterns are not permitted at any time due to our proximity to a main road & our location within a       farming community.

14. Lost Property. If you leave any personal belongings, please contact us with a description. If we have the item we will post it back to you       and ask that you reimburse P&P costs. All lost property is recorded. If unclaimed after 3 months it will be passed to a local charity shop.

15. Cancellation policy. We ask for 25% of the total cost to be paid in advance in order to secure bookings. If you need to cancel, we will       only return the deposit if we can re-let all rooms booked (or a proportion of the deposit if we can re-let some of the rooms) minus a £5       admin fee. If we cannot resell any rooms we are unable to return the deposit, unless the cancellation is due to Covid-19 restrictions or a      Met Office 'red' weather warning, in which case a full refund or a credit note will be provided. We recommend that you cover your      booking with appropriate travel insurance, including cancellation insurance.